Contacts
The following are important numbers where you can find the answers to many of your questions. If you require further assistance, please feel free to fill out the contact form below and we will do our best to help resolve your issue. B.C.N. Services has been chosen by the Association to be its management service.
B.C.N. Services
For immediate assistance with attention to matters around the complex, please contact the management offices located across the street, in front of the Oceana Towers at:
Office Hours 7 a.m. to 11 p.m., Pacific Time, Mon-Wed
24 hours Thurs-Sun
Emergency Numbers for Rosarito Area
Oceana Towers Guard Shack
612-0016
Police
060
Fire
068
Red Cross Ambulance
066
From a Cell Phone
*911
Information
040
Telnor Repair Service
050
State Tourist Assistance Hotline 078
What is it? It is a phone line that provides information, orientation, counsel, support and follow-up to attend any situation the tourist visiting Baja California may demand, it operates 7 days a Week, 24 hours a day. The access is through cellular, conventional or public telephone with statewide coverage and soon to be accessed from cell phones.
How it works?
It is a call operation center, attended by bilingual personnel, highly qualified and service oriented that bases its performance in the use of the best-available communications technology.
It is comprised by 12 call assistance protocols and 5 protocols for emergencies. This guarantees an effective coordination with the 066 center of command (the equivalent of 911 in the U.S), with statewide coverage, to assist in emergencies.
Consulates
AUSTRIA
12792 -9 Fracc. Del Prado
Phone: (011-52) (664) 608-0222
CANADA
German Gedovius 10411, Zona Rió
Phone:(011-52) (664) 684-0461
CHINA
Lomas del Monte 1614, Fracc. Agua Caliente
Phone:(011-52) (664) 681-6771
FINLAND
Revolución Ave. 1662-121
Phone:(011-52) (664) 685-6330
GAMBIA
Ignacio Comonfort 9351, Zona Rió
Phone:(011-52) (664) 684-9868
GERMANY
Cantera 400-304 Edif. Ole, Playas de Tijuana
Phone:(011-52) (664) 680-1830
HONDURAS
Revolución Ave.& corner of 6th St.
Phone:(011-52) (664) 688-3862
ITALY
Cañón Johnson 2108, Downtown
Phone:(011-52) (664) 688-2663
KOREA
H St. 940 between 3rd & 4th
Phone:(011-52) (664) 687-2843
NORWAY
E St., Downtown
Phone:(011-52) (664) 689-1208
SPAIN
Los Olivos 305, Fracc. Cubillas
Phone:(011-52) (664) 686-5780
UNITED KINGDOM
Salinas Blvd. 1500, Fracc. Aviación
Phone:(011-52) (664) 686-5320
UNITED STATES
Tapachula 96, Col. Hipódromo
Phone:(011-52) (664) 681-7400
Tourism Offices
The State Government welcomes you to Baja California, and should you encounter any problems, please contact us or visit any office of the Department of Visitors Assistance & Facilitation:
Playas de Rosarito
Delegate: Fidelfa Marchessini de la Fuente
Kilómetro, 28 local 13-B carretera libre Tijuana- Ensenada.
Phone (661) 612-5222 Fax 612-0200 rosarito@turismobc.gob.mx
Tijuana
Vía de la Juventud # 8800-2523, Zona Río
Phone (664) 973-04-24 / 973-04-30
Ensenada
Delegate: Felizardo Palacios Pérez
1477 Lázaro Cárdenas Blvd. and Las Rocas St. Civic Center
Phone (646) 172-3022 / 172-3000 Fax 172-3081 / 3118 / 3135 ensenada@turismobc.gob.mx